Runs inside your systems
THEO works inside the systems you already use, learning from every interaction in your program to deliver smarter offers, rewards and recognition. No new system of record. No new login.
Meet THEO
Our agentic operating system that interprets relevant signals in real time to elevate engagement and accelerate participation, inside and outside your enterprise.
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Trusted by 100+ Fortune 500 brands
THEO acts in the moment it matters
Every signal is a chance to act. See what THEO reads, what it decides, and what it does next, inside the systems you already run.
A drifting customer, reignited
Reads
Redemptions stop, app visits drop off.
Decides
Which offer this member is most likely to act on, and when.
Acts
Places it in the brand’s app, visible on their next visit.
Our advantage
Everything we build is powered by THEO
Foundational to every Augeo solution, THEO constantly reads people’s behavior and automatically prompts the best sequential action in real time.
Reads
Signals in
- Behavior
- History
- Preferences
- Context
- Purchase data
- Partner data
- Location
- Engagement
Reasons
Reasoning engine
THEO
Operating system
Delivers
Personalized outcomes
- Rewards
- Offers
- Intelligence
- Recognition
- Advocacy
- Incentives
- Experience
Powers
Every Augeo solution
Built in strategic collaboration with
Grok
Personalized outcomes
Diverse solutions, united by one engagement operating system
THEO Offers
Selects specific offers customized to each person in real time.
Offers are perfectly timed for the moment of intent, so they’re more likely to be activated.
THEO Recognition
Triggers timely recognition and action driven by everyday signals embedded in the flow of work.
Managers recognize people when it matters, and identify issues early on.
THEO Incentives
Sets earning against desired behavior and targets.
Sales and channel efforts focus on upside potential, keeping goals motivating and achievable.
THEO Experience
Matches event moments and experiences to individual preferences.
The event serves as the reward, the content, and the recruiting channel.
THEO Intelligence
Turns every audience’s signals into a single, dynamic live view of each person.
Leaders see what is moving people, and why – in real-time, without a full study.
THEO Advocacy
Identifies advocates across all audiences, at the right moment.
Achieve authentic reach from people who truly believe in the brand, at the moment they’re ready to speak up.
Built for every audience
Are you reaching the right people in the right moment?
Every moment, every audience – THEO’s got you covered.
For the people who work for you
THEO sees who’s thriving and who’s quietly checking out. It times recognition and incentives to actually move someone. So if anyone walks – it’s not because you didn’t act.
Explore WorkplaceThis is you if:
- A manager finds out someone was disengaged when the resignation lands
- Top performers go months without any recognition
- Rewards go out on a calendar instead of in the moment they’re earned
- New hires go quiet around month three and nobody catches it
- You spend the budget every year and can’t point to tangible change
Powered by the signals your employees send every day, in the tools and channels they already use.
For the people who buy from you
THEO learns what brings each customer back and puts that motivation in front of them before they drift to a competitor. Every offer and reward is chosen specifically for one person, not a segment.
Explore LoyaltyThis is you if:
- Members enroll, but don’t engage
- Points go unredeemed and the liability keeps growing
- Everyone in a segment gets the same offer
- You learn a member lapsed after they’re already gone
- The program loses budget to paid media due to lack of results
Powered by the signals your customers leave with every purchase, redemption, and visit to your app.
For the people who show up for you
THEO catches someone leaning in at your event and follows up while they still care. The event becomes the reward, the content, and a lasting connection.
Explore ExperienceThis is you if:
- Sponsors ask for ROI you can’t prove
- The relationship goes quiet once the event ends
- Attendance tells you who was there, not who was interested
- Follow-up is one generic email to the whole list
- What happened at the event never reaches your CRM or loyalty program
Powered by the signals your attendees send onsite and online, from the sessions they choose, to the booths where they linger.
Built to fit
Your systems. Your programs. Your platforms.
Your data, protected
Your data never trains AI. It’s always encrypted, stored in US-based data centers and processed only to deliver your program. If a feature needs personal information, you approve it first.
No migration
Nothing gets converted, migrated or replaced. Start small, with one program in a set window and exit criteria agreed up front. Expand across your business when you’re ready.
Connects to what you already run
THEO reads signals from the systems your business depends on and acts back through them, from HR and workforce tools to loyalty, event, social and communication platforms.
Don’t see your system? We’ll map the connection with you.
- HRIS
- CRM
- Marketing automation
- Team communication
- Loyalty + rewards
- Event ticketing + registration
- Social channels
- Commerce + payments
- + More
Enterprise-grade, by default
Security and compliance built in, not bolted on
GDPR
EU data privacy compliance
HIPAA
Compliance where health data is involved
PCI DSS
Payment card data security for rewards
What is THEO?
THEO is Augeo’s agentic AI operating system, powering each of our engagement solutions. It reads the signals you already collect, predicts what will move each person and acts in the moment inside the systems you already run.
Do we have to replace our current platform?
No. THEO works inside the systems you already use, reading from and acting through your existing platforms, apps and workflows. Nothing gets converted, migrated or replaced, and there’s no new login for your people.
Is our data used to train AI?
No. Your data is never used to train, retrain or fine-tune any AI model, and every AI vendor we work with is contractually prohibited from doing so. Vendors either don’t store your data at all or receive it with personal details removed, and it’s processed only to deliver your program.
Which systems does THEO work with?
THEO connects to the systems your business already runs, including HRIS, CRM, marketing automation, team communication, loyalty and rewards, event ticketing and registration, social and commerce platforms. Don’t see yours? We’ll map the connection with you.
Can we turn the AI features off?
Yes. AI-powered features can be turned off, and non-AI versions are supported. Turning them off may affect some functionality, so we’ll walk you through exactly what changes before you decide. If anything material changes with our AI vendors or policies, we’ll tell you in advance.
How do we get started?
Start small. Pick one program, agree on a set window and exit criteria up front, and see THEO at work before you expand. Every Augeo solution and THEO capability is configured around your audiences, goals and needs, and timing depends on which systems we connect to, so we’ll scope it all with you.
What’s next
For the people who talk about you
THEO finds your true fans, employees and customers alike, and acts in the moment they’re ready to speak up. You get authentic reach from people who believe in you.
Explore SocialThis is you if:
Powered by the signals your fans, employees, and customers send every time they post, share, and talk about you.