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Dining program ups point spend by over 200%

With Augeo’s guidance, a luxury automotive brand launched an inventive dining incentive program.

3 min read
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SolutionIncentives

Overview

Streamlining our client’s established dining reservation process through a dedicated phone line and customer service center, Augeo provided a seamless experience for customers to make reservations and address concerns.

Acting as culinary concierges, customer service reps facilitated bookings and managed payments, ensuring a hassle-free customer journey that exceeded expectations—delivering an exceptional customer service experience to remember.

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Results

1.5Kannual program inquiries
200%+increased redemption rate

Tags

  • Incentives
  • Customer Loyalty
  • Loyalty

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